Privacy Policy – Freshlaa
Effective Date: 24-12-2025
Freshlaa (“we”, “our”, “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our mobile application.
Information We Collect
We collect:
Phone number (for authentication)
Firebase User ID
Order and cart details
Delivery address
Payment status (NOT card/UPI details)
Push notification token
Device and app usage data
⚠️ We do NOT store card, UPI, or bank details. Payments are processed securely by third-party gateways.
Payment Processing
All online payments are handled by trusted third-party payment providers (e.g., Razorpay, Stripe, UPI apps). We do not have access to your sensitive payment information.
How We Use Your Data
Account authentication
Order processing
Customer support
Notifications
Legal compliance
Data Security
Firebase Authentication is used for login
Backend servers are protected
Reasonable safeguards are implemented
Account Deletion
Users can delete their account from: Profile → Delete Account
Once deleted, personal data is permanently removed.
Third-Party Services
Firebase Authentication
Payment Gateway Providers
Push Notification Services
Contact
📧 support@freshlaa.com